General terms and conditions

General terms and conditions

 

FOR USE OF THE SERVICES PROVIDED BY THE MERCHANT SERVICES

 

I. GENERAL PROVISIONS

1. the present document contains the General conditions under whichthe TRADER provides services to customers/clients by means of the Internet shop/www.horsepowerproducts.net/. These conditions are binding for all users. By pressing the login button, the user/customer agrees, fully accepts and undertakes to comply with the present general terms and conditions.

2. identification of the user/client for playback of his statement asacceptance of the terms and conditions and the order is performed by the stored in log files /www.horsepowerproducts.net / General terms and conditions

3. the products which are available on the website/site name/do not constitute a legally binding offer, but are rather demonstrative online catalogue describing the product line of the trader.

4. after clicking  the button " CONFIRM ORDER”, customers agree to buy the products in the SHOPPING CART. This action has legally binding force. The customer receives an order confirmation and receipt of this confirmation, it is considered that the contract is concluded.

5. the SELLER keeps the right to cancel the delivery of confirmed order in case the products are not available. In case of inventory absence of the products, within the working week, the TRADER shall inform the user/customer for its depletion by sending a message to the e-mail address specified by the Customer or on the specified telephone number. In case a transfer was made on the account of the trader , the customer will be able to choose between a refund of the amounts, refusal of the order or by a replacement order.

6. the contract language is Bulgarian and the payments will be carried out in Bulgarian BGN with VAT.

 

II. DELIVERY

7. the user/customer is fully in charge of  damage/loss of the products upon delivery.Immediately after the delivery of the merchandise of the courier, the TRADER shall be exempt from the risk, which  is passed  to the user/client. The TRADER is not responsible for the delay in case the delay is caused by the courier or another provider.

8. immediately after the delivery, the products should be examined carefully by the user/client or authorized person. Any damage, strokes etc. should be reported immediately to the TRADER. In case it is established the existence of damage received during transport of the product, the TRADER is not responsible for warranty service of this product. In cases, when by the TRADER are set in writing form a specific date and time for delivery, the statement has a binding force.When the given address, contact person and/or phone number when filing the application the TRADER is not bound by any obligation for performance of the delivery.

8a. upon surrender of the product the user/customer or third person sign the accompanying documents. For the third person is considered to be anyone who is not the holder of the application, but accepts the products on delivery and is specified by the client address. Upon refusal to receive the products, except in the cases described below, the refusal is deemed to be unfounded and the customer owes payment of the costs for delivery and return of the products.

In case  that the client is not found in the period of performance of the delivery on the specified address or access and conditions for delivery of the goods are not provided within this period, the SELLER is released from his obligation to deliverthe ordered goods.

8B. when delivered products apparently does not match the ordered by the customer and this can be established by its regular review, the client may claim his supplied  products  to be replaced with the correspondingapplication made by the customer for purchase within 24 hours of receipt.

 

IV. PRICES

 

9. the prices referred to on the website do not include transportation to the address.

 

 

V. RIGHTS AND OBLIGATIONS OF THE USER/CLIENT

 

10. the user/customer has the opportunity to examine and/after registration/order the advertised goods on the Internet shop/www.horsepowerproducts.net/.

 

11. the user/customer has the right to be informed about the status ofyour order.

12. user/client carries full responsibility for the protection of his username and password and for all actions carried out by him or by a third party through the use of his user name and password. The user is obliged to immediately notify the TRADER in case of unauthorized access through the use of its user name and password, and always when there is a danger of such use.

 

 

13. the user is obliged to pay the price of his order according to themode of the page/site name/.

 

14. any user, whether a customer of the TRADER undertakes to use the services:

• not to violate and to respect the fundamental rights and freedoms of citizens and human rights under the Constitution and laws of the Republic of Bulgaria and recognised international acts;

• do not affect the good name of someone else and not calling forviolent change of the constitutional order,  commit a crime, violence against individuals or incite racial, national, ethnic or religious enmity;

• not to offend any material or non-material, absolute or relative rights and interests such as property law, intellectual property, etc.;

• to comply with Bulgarian legislation, applicable foreign laws, morality principles and good morals and Netiquette when using the services provided by "horsepower products Ltd.” Services;

• to notify the TRADER immediately for any case of committed ordiscovered violation when using the services provided;

• do not load, send, transmit, distribute or use in any manner and do not make available to third parties software, computer programs, files,attachments or other materials containing computer viruses,unauthorized remote control systems ("Trojans"), computer codes, or materials that are designed to interrupt, impede, impair or restrict thenormal functioning of computer hardware or software or telecommunication equipment or aimed at unauthorized opening or access to foreign resources or software;

• do not perform malicious actions;

• to indemnify the TRADER and all third parties for all damages andmissed benefits, including any expenses and pay attorneys ' feesincurred as a result of claims by and/or paid compensation to third parties in connection with the websites, hyper-links, material or information that the user has used, disposed of the server sent, spreads,made available to third parties or made available through the//the name of the site in violation of the law, these general conditions, good manners or Internet Ethics;

14A. the client is obliged to indicate  accurate and valid telephone number, delivery address and e-mail address, to pay the price of the goods, to pay the costs of delivery, when the same is not free and provide access and opportunity to obtain the product. In the event thatspecifically indicated that delivery is free, the same shall be deemed to be repayable.

VI. RIGHTS AND OBLIGATIONS OF THE TRADER

 

15. the TRADER does not have the obligation, and the objective ability to control the way in which users use the services provided.

16. the TRADER has the right but not the obligation to preserve materials and information located on the server/www.horsepowerproducts.net/.

17. the TRADER shall be entitled at any time, without notification to theuser/customer, where the latter uses the services in violation of theseterms and conditions, as well as the discretion of the trader to terminate,suspend or modify the services provided in connection with the use of the site. The TRADER is not liable to users or third parties for damages and lost profits incurred by the termination, suspension, modification or restriction of service, deletion, modification, loss,unauthenticity, inaccuracy or incompleteness of messages, materials or information transmitted, used, saved or made accessible through/www.horsepowerproducts.net/.

17A. after receipt of the payment TRADER undertakes to transfer to the user/customer ownership of the ordered products, to deliver within the ordered merchandise, checking for roadworthiness test every item before being sent (in the case that this is possible without compromising the integrity of the packaging).

 

 

 

18. the TRADER shall not be liable for damages caused on the software, hardware or telecommunications equipment, or loss of data resulting from the materials or resources searched, uploaded or used in any way by means of the services provided. The advice, consultation or assistance rendered by specialists and employees of the TRADER in connection with the use of services by users, does not give rise to any liability orobligations for the TRADER. The company shall not be liable for the said manufacturer infidelity information about merchandise.

19 the TRADER is entitled to collect and use information regarding its users/clients, whether they are registered.

20. the information referred to in the preceding article may be used by the MERCHANT, except in the case of explicit disagreement of the usersent to the following e-mail address office@horsepowerproducts.net. THE TRADER collects and uses the information to improve the services offered. All of the purposes for which the TRADER will use the information will be in accordance with the Bulgarian legislation, the applicable international acts and good manners.

21. the TRADER shall not be liable for failure to perform his obligationsunder this contract in the event of circumstances which the TRADER has not provided or was obliged to provide – including cases of random events, problems in the global network on the Internet and in the provision of services beyond the control of the merchant

22. the TRADER has the right to install on users ' computers cookies.Cookies are text files that are saved by the Web page on the user's hard drive and allow recovery of information about the user, such as identify itand allow monitoring of its actions, the Web pages you visited, hyper-links, which uses information that benefits and records, and others.

 

VII. PERSONAL DATA

23 TRADER guarantees its Customers/clients, the confidentiality of the information and personal data. The past will not be used, offered or brought to the attention of third parties except in the cases and under the conditions referred to in these general conditions. The TRADER protects the personal data of the user/client of his knowledge  when filling in the electronic form for making an application for purchase, as this obligation shall lapse in the event that the client has provided false data. In compliance with the legislation in force and the provisions of these general conditions, the TRADER may use the customer's personal data solely for the purposes provided for in the contract. Any other purposes for which the data will be in accordance with the Bulgarian legislation, the applicable international instruments, Internet Ethics, morality principles and good morals.

 

23 and the TRADER undertakes not to disclose any personal information about the customer to third parties – government institutions,commercial companies, individuals and others, except in cases when it isobtained the express written consent of the client, the information isrequired by the public authorities or officials, which according to the legislation in force are entitled to request and collect such information.The TRADER is obliged to provide the information under the law.

 

 

VIII. AMENDMENTS

 

24 the General conditions may be modified at any time by the TRADER,which has the right to change the characteristics of the services provided and these terms and conditions and on the basis of changes in the legislation.

The TRADER is obliged to notify the user about the changes in the General conditions as prominently on its website publish a notice of the changes and give them enough time to get acquainted with them.At that time, if the user state that he reject the changes, is considered to be bound by them.. In case the user state in the given period that does not agree with the changes, then the TRADER has the right to immediately suspend or terminate the provision of the services to the user.

 

 

IX. TERMINOLOGY

 

25.  By "user/client" is understood means anyone who has loaded the Web page/site name/on ones computer.

 

26. By “the order” is understood  the selected goods and all other attributes associated with the method of delivery and payment of the goods by the customer/user.

 

27. the Internet shop/site name/is owned by the TRADER

 

28. all disputes between the Parties shall be resolved in the spirit of understanding and good will. In case no agreement is reached,all unresolved disputes, including disputes arising or relating to itsinterpretation, invalidity, execution or termination, as well as disputes about filling gaps in this contract or its adaptation to newly emergingcir cumstances, will be resolved by the competent court of registration of the TRADER, in accordance with the Bulgarian legislation.